Greet you with a smile

Make an excellent first impression

Be courteous and polite

Be a great listner

be professional and Helpful.

Show empathy

Be positive

Be innovative in Science provision

Go the extra mile

Deliver a wow experience

Provide a happy and a positive culture and environment

Simplify and speed up service delivery

Know the customer preferences and personalize the experience

Offer services at customer convenience

Provide fair and unbiased service

Delight the customer by going beyond expectations

Listen to the voice of the customer

Engage the customer to improve services

Continuously innovate (future service delivery))

Work with one-team spirit for customer happiness

Provide accurate and up-to-date information and documents

Offer constructive feedback and innovate and positive suggestions

Participate in service co-creation

Be our partner in shaping the future of services

Share your happy and positive experience