Please ensure Javascript is enabled for purposes of website accessibility Customer Happiness Charter - Department of Land and Real Estate Regulation

Latest Posts

  • 4.6 billion dirhams Total Real Estate Valuation in Ajman during the First Half of the year
  • 1.4 Billion Dirhams, the Volume of Real Estate Transactions in Ajman
  • Ajman Lands holds a Workshop on Organizing the Registration of Real Estate Units
  • The Department of Lands and Real Estate Regulation is the first entity in Ajman to join the UAE’s Digital Portfolio
  • Real estate transactions of 1.9 billion dirhams in Ajman during May 2023

Ajman Live

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Customer Happiness Charter

Customer Happiness Formula

We pledge to make you happy +
  • Greet you with a smile

    Greet you with a smile

  • Make an excellent first impression

    Make an excellent first impression

  • Be courteous and polite

    Be courteous and polite

  • Be a great listner

    Be a great listner

  • be professional and Helpful.

    be professional and Helpful.

  • Show empathy

    Show empathy

  • Be positive

    Be positive

  • Be innovative in Science provision

    Be innovative in Science provision

  • Go the extra mile

    Go the extra mile

  • Deliver a wow experience

    Deliver a wow experience

We work to make you happy +
  • Provide a happy and a positive culture and environment

    Provide a happy and a positive culture and environment

  • Simplify and speed up service delivery

    Simplify and speed up service delivery

  • Know the customer preferences and personalize the experience

    Know the customer preferences and personalize the experience

  • Offer services at customer convenience

    Offer services at customer convenience

  • Provide fair and unbiased service

    Provide fair and unbiased service

  • Delight the customer by going beyond expectations

    Delight the customer by going beyond expectations

  • Listen to the voice of the customer

    Listen to the voice of the customer

  • Engage the customer to improve services

    Engage the customer to improve services

  • Continuously innovate (future service delivery))

    Continuously innovate (future service delivery))

  • Work with one-team spirit for customer happiness

    Work with one-team spirit for customer happiness

Help us make you happy
  • Provide accurate and up-to-date information and documents

    Provide accurate and up-to-date information and documents

  • Offer constructive feedback and innovate and positive suggestions

    Offer constructive feedback and innovate and positive suggestions

  • Participate in service co-creation

    Participate in service co-creation

  • Be our partner in shaping the future of services

    Be our partner in shaping the future of services

  • Share your happy and positive experience

    Share your happy and positive experience

location
HQ

Al Imam Malik Bin Anas Street,
Al Jurf, Ajman, United Arab Emirates

customer
Customer Care

Phone: +971 6 703 8888, Fax: +971 6 703 8800
Email:info@ajmanre.gov.ae

working
Working Hours

Mon – Thu: 7:30 am–3:30 pm
Fri: 7:30 am – 12:00 pm