Application For Resolution Of Real Estate Dispute
It is the process of authentication of the resolution of a real estate dispute and an attempt for amicable settlement between the concerned parties of the dispute in order to reach to a resolution that satisfies all parties, outside the scope of the court.
Required Documents
- For Individuals: A copy of the sale and purchase contract, Copy of payment receipts (if any), Valid ID (passport / ID), Legal agency certified for the owner (Original), A copy of any other documents / correspondence that support the complaint.
- For Businesses: A copy of the sale and purchase contract, Copy of payment receipts (if any), Valid ID (passport / ID), Legal agency certified for the owner(Original), A copy of any other documents / correspondence that support the complaint, Establishment contract and commercial license for institutions and companies.
Process
- Receiving the transactor
- Ensure fulfillment of the requirements
- Filling-up of the complaint form
- Provide customer’s number
- Receiving the complaint form
- Completing the service procedures in the system
- Payment of fees
- Receiving of receipt
- Fixing the date for the settlement session
Service Fees
- AED100.00 if the disputed amount is AED5,000.00 or less
- AED500.00 if the disputed amount is greater than AED5,000.00, between a real estate developer and the buyer of the a real estate unit
- AED300.00 complaint registration fees
Service Duration
- 20 Minutes
Service Channels
- Customers Happiness Center
- E-service portal